Difference in Project Schedule Export Format in Client Environment

Hi Experts,

When we are exporting Project Schedule into an excel,onsite team are getting the output in below format.The output appears as comma separated values in one single column.

But we the same activity is performed from offshore team we get the output as expected and is shown below.Please see the screenshot from offshore team :

We checked on the excel version at both ends its the same Excel 2013.Also the browser settings are also the same.

We need the output as shown in the second screenshot.

We tried saving the file into .xls but no luck.

Can you please suggest what could be wrong and how to resolve this?

Thanks & Regards,

Rajiv Yadav.